Applied for Airtel COCP Home Internet Program — Got “Order Declined” Instead Despite Giving Consent
Okay, so I recently applied for the Deloitte USI COCP Home Internet Program through the Airtel vendor. I also completed the required consent process via DocuSign on the same day.
However, later that day, I received an email saying that my Home Internet Connectivity Program order had been declined because the employee consent was not provided, due to which they were unable to process the application.
Has anyone else faced a similar issue?
I also contacted the Deloitte support/call center, but they didn’t seem to have a dedicated SPOC for the Home Internet Program. They only redirected me to the IT Help Desk, which created a ticket for the issue. It’s been around 8 days now, and there’s still no update on the ticket.
Not sure what’s going on at this point. What should be the next step from here? Has anyone managed to get this resolved?