u/Far_Prior1058

I am having an issue (I have opened a ticket with NZXT) and was wondering if anyone else has had this issue. A couple of minutes after boot CAM will say under lighting “Communication to the device failed”. When I click retry it connects but the heat sync display will only show liquid temp. I am able to change the lights on all the other fans but nothing on the Kraken.

Edit/update: NZXT support has stated the issue is with the built-in controller. They are going to replace it but I have to send them a video of me destroying my current unit before they will send the replacement.