Customer snitched on me! Kids lying!
I arrive at the customer's address hauling in lots of bags. Out front were two kids playing catch with each other. I grab the second load of bags and not fully aware I tripped on one of the steps leading to the porch. I had accidentally cussed as I fell as I said in a medium tone voice, "F**k". One of the kids heard it and was like, "Ooh, he said a bad word" and then both of them sprinted inside.
As I grabbed my last load carefully watching my step this time and after taking my proof of delivery photo, a lady comes out to ask me why her kids were telling her that I was cussing them out. I denied it and I told her that I tripped on one of the steps and without telling her what I accidentally said, I told her that all I said was "Fudge". All she said was "Ohh" when I told her I tripped on the step and not even asking if I was ok. She told me that it sucked that I fell and that she didn't believe that I said "Fudge".
She thinks that her kids were telling the truth that I was calling them names and cussing them out which was not true at all and that she was going to call Walmart. She flicks her hand and nods her head rolling her eyes as I leave. I report the incident immediately to support and they told me there were going to note and flag the address and I got the reference number they provided to me.
But the question is why I still received this message when I had told support about the incident? Yes I accidentally cussed but the kids were lying to their mother about me calling them names and cussing them out. Just unbelievable!