r/Sparkdriver

What's going on??

Is it just me or has there been a huge shift in orders? Quantity? Poor payouts? I'm wondering if Spark Driver everywhere is experiencing this, or it's my area.

reddit.com
u/Careless-Speed-9131 — 23 hours ago

New Tiers program rolling out

Anyone else get the new Spark Driver Rewards Program yet? I’m in Texas.

Just got an email saying it’s rolling out in my area. Looks like there are Silver, Gold, and Sapphire tiers based on points + metrics.

What really caught my attention is the offer priority:
- Gold can see some offers before Silver
- Sapphire can see some offers before both Gold and Silver
- Sapphire also gets a 10% multiplier on eligible incentives

Sapphire requires 120 points/month, 96% on-time arrival, 96% completion, 99% quantity found, and a 4.9 customer rating.

1 pt = curb and $5 express or regular shops
2 pt = ggmd
3 pt = $10 express shop

Has this already rolled out in anyone else’s zone? Curious what everyone thinks about Spark basically giving higher-tier drivers earlier access to some offers.

u/reneofficial — 1 day ago

What if you get an oversized shopping order that won't even fit in one cart?

I got one order so big that 3/4 of the way in, it wouldn't fit in one cart (top and bottom rack) I needed a second cart to shop for the remainder of the items which was still a lot. It was all juice boxes, soda cases, 3 big water cases, big cereal boxes, all oversized items. Are we supposed to haul two big super heavy carts across the store? What are you supposed to do?

I couldn't haul both carts at the same time and if I leave one behind usually it gets taken away by an employee or items are taken by other customers. Also you look kind of stupid hauling 2 full carts, sweating like a pig

reddit.com
u/oreiz — 22 hours ago

So are incent!ves included in the total offer pay now?

I just got the new update, and I’m seeing incent!ves listed as part of the total offer pay along with the base, bonus, etc. So I’m assuming that means we can’t count on the incent!ve being added after completion, right? Are they just using it to inflate the terrible pay on bad orders now?

reddit.com
u/craptasticluke — 23 hours ago

WHY does it take so long after they load the orders for me to be able to start scanning?

This is new and just started in my area today. It seems like the employees have to go all the way back inside before I'm able to start scanning.

u/Great-Marketing-227 — 1 day ago

Need a code for the exit gate

I’ve never been to any apartments that needed a code for the EXIT GATE tf is going on? I had to wait on somebody to put the damn code in.

reddit.com
u/Ok_Glove_9657 — 1 day ago

Not a Driver(yet) but got this notification...

I recently opened the Spark app just to check if I was off the wait-list, and it asked for some new information & a new zone. Unfortunately right back on the list afterwards 💀

However a few hours later, I got this notification thinking I was in, but the app thinks otherwise...

So I'm guessing that this updates profile thing is a glitch or something? Which is too bad, folk could use a new app. 🥺

Disappearing Orders?!?

Does anyone else have the issue of accepting an order and once it loads it completely disappears? This has been happening to me a lot and I don't know if it's a glitch in the app or something? I've cleared the cache and refreshed the app but the accepted orders never return.

reddit.com
u/OnTheRockHeBuilt — 24 hours ago

They removed the ability to use Google Maps on IPhone.

I wanted to try Google Maps and the option to choose the navigation app is gone. I even tried deleting Apple Maps off the phone to try to force it to give me a choice and the only option it gave was to download Apple Maps.

What moron developer thought this was a good idea?

reddit.com
u/blippityblue72 — 22 hours ago

Latest App Update

Ever since the last update I have to constantly close and restart app to actually see offers because the main screen just sits there spinning its wheels, like I have a bad internet signal. Except I don’t. Full bars 5G+ and this is the only app I’m having problems with.

Affecting anyone else!?

reddit.com
u/gntxs — 1 day ago

Ahh, zones?!

Take a 45 minute away order and now I’m not able to get offers for the local Walmarts?! Do zones expand after say 10 deliveries, or are you stuck to just one area?

That also implies you can’t do Spark on vacation etc? Can you be approved for multiple areas? Thank you

reddit.com
u/Ready_Spray6442 — 1 day ago

Am I just stuck in identity verification hell now?

Been staring at this for over an hour... It just popped up after I finished an order that did not have an identity check, so not really sure wtf happened or why. Calling support was worthless. They just said it could be another 5 minutes or another 5-7 business days 💀

Is there really nothing else that can be done besides just wait for god knows however long?

u/MustMaintainFinesse — 2 days ago

On time at arrival rate

What’s the bare minimum on time rate before you should start to worry. Mine is only 95% now but showing in the red under my metrics. I’m bad about accepting orders when I’m just finishing an order way out in the middle of nowhere so I’m sometimes 25+ mins out and I’ll of course get marked as late. I know I should stop taking orders when I’m super far away but just curious at what point i should be worried about that metric. Thanks in advance and happy sparking.

reddit.com
u/ApprehensiveFace2 — 1 day ago

Drop off times discrepancies

Has anyone noticed the drop off times have been way off today? I did 3 singles this morning so far and each one has a drop off time almost 45 minutes out. I shopped my current one at 7:35 am, 2 miles away but the drop off time shows 8:22 am. I got to the customer’s house and finished delivery at 7:42 am.

reddit.com
u/Sparkythepuff — 1 day ago

Bad enough

Bad enough when offers available to all disappear without being able to accept them but when you get a just for you and it disappears right away.

reddit.com
u/1611basilean — 1 day ago

Deactivation

It’s now been almost a year that I’ve been deactivated so I thought I’d try again. Sent an email to request the call that I never had and got an automatic response saying they no longer receive requests via email and to submit in app. However I do not see the option to do so. What do I do?

u/Ok_Benefit_8804 — 2 days ago