refund needs me to update bank account... but i did that 5 months ago
on march 16, i received CP53E telling me to update my bank account information. i did that and it said my refund status would be updated in 2-5 business days. i updated my information a few days after i received the notice. since then, i've had zero updates from the irs. my refund status is stuck at refund approved and has not moved onto refund sent. everytime i check it, it tells me its because my bank account information needs to be updated (i've updated it multiple times) and when i click the link to do that, before i even change anything it tells me i'm all set and it will be updated in 3-5 business days. its obviously been well over 30 days since i received the notice so i figured they would just send me a paper check but as we can see its been 5 months and i've got nothing. i've called several different irs hotlines and every single one is automated, won't transfer me to a live agent, and then hangs up on me. i'm really stuck and have no idea what to do