Heat Pump Building Ice in cooling mode. Any advise.
Hello all,
I noticed a lot of water coming from under my heat pump and spreading across the basement floor. I checked the drain pipe and the condensate pump, and both seemed to be working properly. When I opened the access panel, the inside was heavily iced over, as you can see in the first picture.
I assumed it might be because a couple of vents in the house were closed, so I opened everything up and let the ice melt completely. I also installed a new filter since the old one was damp, and then let the unit run overnight. When I checked again this morning, I saw ice starting to build up again—at least that’s what it looks like to me. I’m not sure if what you see in the second picture is normal or not. The black pipe that’s wrapped up is also shows a lot of condensation.
I’d appreciate any insight, and if I do need a technician, I’d love advice on how to make sure I’m not taken advantage of. I know close to nothing about this.