u/Few-Promise-1446

so i transferred from sf to uf this semester and i called uf to ask if everything looks good for my financial aid. they said that my bright futures account was showing up as inactive and to call sf to ask if they reported my hours/grades correctly to get my account to show up as active again. i was wondering if anyone went through anything similar and what i should do. also, going to the office in person isnt an option since i wont be in gainesville til the next semester