u/Few-Property-6745

I was downgraded from comfort to main on DL1262 by delta. I sent a refund request and was approved initially. But they didn’t refund to my credit card. Instead they refunded to a ecredit I used to pay for a small portion of this ticket. I emailed delta to question the refund method and within hours received an email saying that they denied my refund request because their record shows ‘’ I sat in comfort seat’’ on that flight. It’s amazing to see them lying in broad day light. Just want to share this experience for people to see, or maybe laugh about.
Have a great day everyone.