r/delta

▲ 2 r/delta+1 crossposts

Baggage lost

Okay so I really need some advice...i booked through Delta though the connection from atl to paris n warsaw is through airfrance - a flight from charleston to Atlanta to Paris then finally warsaw was there for 5 days and then on to seoul south korea for vacation. My checked luggage was scanned from chs to atl and then never made it onto the European connection. I filed a claim at the warsaw airport and for 5 days have been told my bag is going to be loaded. Now im leaving warsaw to head to seoul with no checked luggage and no plan on if they will forward it on to seoul and basically getting the run around by AirFrance and warsaw baggage department...the thing is I really need that checked luggage because it has medicine that I told that was needed....any advice??? I am feeling very defeated

reddit.com
u/Dull_Investigator_16 — 3 days ago
▲ 436 r/delta

[DL1009 EWR->SLC] got shouted at in the galley just asking for water. Is this standard Delta service now?

>UPDATE: Filed a complaint with Delta and DoT already, thanks yall for the kind words. I’m not even angry about the whole thing, just deeply disappointed. Why do I have to deal with this kind of drama over something so trivial? I’m not someone with a huge ego, and I never push people around, yet even a flight attendant feels entitled to walk all over me.

Hey everyone, just landed in SLC on DL1009 out of Newark and need to vent / get some perspective on a really unsettling experience today.

Earlier in the flight, I somewhat slightly helped the crew accommodate a passenger who had a sudden medical emergency.

Later, I woke up with severe allergy dryness and went to the rear galley for a cup of water. The aisle was crowded with people waiting for the lavs. There were no curtains so I stepped slightly into the galley area for 0.5 seconds to clear the aisle and asked politely: "Excuse me, can I get some water?"

Instead of a basic response, the flight attendant (identifying as Rohan/Rowan) immediately snapped at me with extreme impatience, telling me to get out because the cart will going down (note that there was no cart in the aisle and in sight, and he was not preparring the cart for next round of service) even though there was a large bottled water and paper cups right on the counter in front of him for this exact kind of request as it is a 5hrs early morning flight.

I stood aside, waited politely for about 5 minutes, and asked once more. He again snapped and told me to get out. When I called out his hostile tone, he pinched his own finger handling the cart, blamed me for it, and aggressively yelled at me three times to "get off my face."

It took another 15 minutes and waiting until the regular service round to finally get a cup of water from the other two FAs

Shoutout to FA Megan and Jesus who were exceptionally kind and professional the whole flight, but this other interaction left a horrible taste in my mouth.

As an minority passenger, being met with instant, aggressive hostility over a basic necessity felt horribly differentienial. Not to mention I witnessed a lady(White) in front of me received soda with no issues.

EDIT: I am stating how I feel about the incident, don't want to emphasize or declare it is a race thing or 'playing the minority card' as someone in the comment said. I wish I have some cards to play that would actually benefit me.

reddit.com
u/loserfratbois — 6 days ago
▲ 174 r/delta

Tell me your crying in flight story

Hi! I’m flying D1 from MSP-ICN right now it’s a lovely flight. My mother died on Monday and my boyfriend left me on Tuesday. All I can do right now is listen to my favorite song on repeat and bawl my eyes out. The FA is cautious but nice.

I have 7 more hours of this. I would love to hear the story about the last time you cried on a Delta flight. Happy/funny/sad/awful. Please tell me you landed and everything worked out. Please tell me you were ok afterwards.

reddit.com
u/KSMO — 6 days ago
▲ 102 r/delta

Worst Diamond Experience - confirmed International Biz removed at LAX

My wife and I were flying a Delta booking on Air France LAX - CDG to a wedding and see family in Europe. We bought premium economy through the Delta app, and upgraded to AF business class on the phone with a Delta agent using two Global Upgrade Certificates months ago.

We had assigned seats 6D and 6H on both the Delta website and importantly on the Air France website.

We’ve really been looking forward to this trip and to trying AF business. I’ve been dealing with a back issue and we wanted to be fresh for our trip.

Today the Delta app errored out when we tried to check in online, and the Air France site said “Checked In” but then showed an error message before we got our boarding passes. We’ve seen int’l check-in errors before so didn’t think anything of it, went to check in at the airport.

We tried to start with the Delta One check-in at LAX Terminal 3 and they told us they couldn’t check us in, they were getting an error, said it was Air France’s fault.

We went to Air France to check in instead, and they said they didn’t actually have business seats for us, and had never had them. Despite seeing assigned seats on AF and Delta’s sites.

They said the Delta agent screwed up actually confirming the GUC in the system and our seats never existed. They acted like it should have been obvious that we didn’t have business tickets.

I called Delta Diamond and was told it was Air France’s fault again. Then the Delta agent admitted it actually looked like the premium economy ticket had never been upgraded, and it was Delta’s fault but there was nothing he could do. Didn’t say sorry. Didn’t offer compensation, just suggested I file a complaint.

AF said there was nothing they could do and the seats were assigned, didn’t offer anything.

I am livid. We would have paid for the biz tickets but we used our GUCs instead because that is the point of Diamond. Now we’re in middle premium economy seats and didn’t even get a sorry from anyone at Delta or AF.

Any advice on how to file / escalate the most intense complaint possible? I’m a dedicated Diamond and genuinely thinking about status matching to United after this debacle

u/nodice124 — 6 days ago
▲ 229 r/delta

Delta Air Lines passenger caught bacterial infection from ‘filthy and nasty’ airplane seat, lawsuit says

Exclusive: Fifteen months later, Los Angeles resident Ricka Thomas ‘continues to suffer mental and emotional anguish, nightmares, [and] insomnia,’ according to court filings

independent.co.uk
u/theindependentonline — 6 days ago
▲ 66 r/delta

Seriously?

Platinum for 5 years. I know fuel prices etc., but seriously? Just booked similar schedule flights on a competitor with extra legroom, bags and fully refundable for $1,200 less. $700 less than it would cost me to fly at 7am on Delta.

u/Spartiken — 6 days ago
▲ 998 r/delta+1 crossposts

Landed in a hot air balloon at the Delta terminal in Albuquerque today.

This was on our bucket list and it couldnt have turned into a more interesting and memorable experience. The winds just werent cooperating so we had to land on the tarmac. Our pilot was great and was speaking to the tower the whole time. You can see the last photo I snapped during our approach…. We were waving to people unloading luggage at departures. It was hilarious. We honestly felt safe the whole time. The landing was a bit rough but we were completely fine. Staff, cops, etc were super cool. We took pics with everyone and got outta there. Best day ever.

u/MaxedOutRedditCard — 9 days ago
▲ 1 r/delta+1 crossposts

Planning my D1 upgrade strategy

The situation: Mid-November flights to/from Haneda.

Current purchase: Premium Select.

Outbound: SEA to HND daytime flight following a 3-hour layover. Currently 11 of the 32 D1 seats still available. Upgrade cost about $4100.

Inbound: HND to SEA late evening-departure preceding a 4-hour morning layover. 14 of the 32 D1 seats still available, upgrade cost around $3800.

Status: Platinum.

--

I've never flown Premium Select, and I've never flown to Asia, so I'm "flying blind," so to speak. I assume Premium Select is basically the same as Domestic First Class, which is usually too uncomfortable for me to sleep in.

My current thought is to just cope on the outbound flight, since it's daytime I probably won't be sleeping anyway, but when I get to SeaTac ask the gate agent if they have any opportunities for me to buy D1 on the return flight.

So I'm here to ask two questions:

  1. Is D1 really that much better than Premium Select? And is Premium Select really no better than Domestic First Class?
  2. Anyone have a good idea on how to approach their unsold inventory? I'm guessing I want D1 if possible but I'm still not sure I can mentally handle $3500-$4000 for the least comfortable hotel room I've ever been in.
reddit.com
u/Mundane-Land6733 — 10 days ago
▲ 9 r/delta+1 crossposts

Painting in the CVG Sky Club…where is it now?

My wife is in CVG today headed home and I asked her to check in the Sky Club in Concourse B there for a big painting that was on the wall. I think the first time I saw it there would have been in 1997. Unfortunately, it’s been removed during one of the renovations but I don’t know when that happened because I’ve not been to CVG in I believe 7 years now and I honestly don’t remember if it was there then or not. I liked the painting so much I took a picture (not the picture in the post here) of it years ago and my grandmother did an oil painting (that is the picture is this post) that was similar but not totally identical. I’m just curious if any of the CVG folks might know who painted it or where it went to since it’s no longer in the club. Any ideas?

Edit: the painting in the picture is not the original. It is the one my grandmother painted back in 2002.

u/TraderShan — 11 days ago
▲ 0 r/delta+1 crossposts

Premium Select- food allergy

I booked a premium select seat on a flight from ATL to CPT. I usually submit for a gluten free meal but they are usually bad and many times I think I could've made due with what was on the trays (I'm non-Celiac). I know premium select has different food than regular economy or comfort plus. Does anyone know if the gf meals are the same regardless of where I'm sitting or if the premium select special request meals are better? Just trying to weigh my options of rolling the dice with the options on board (with plenty of snacks) or asking for the gf meal.

reddit.com
u/Ok-Interview-667 — 11 days ago
▲ 2 r/delta+1 crossposts

Delta Medallion benefits when booking on KLM

I’ve booked Delta-KLM itineraries in the past as a Platinum in MC and been able to upgrade my seat to C+ as normal on the Delta legs and also then select the equivalent seats on the KLM legs through the KLM app.

I’m wondering though if I will be able to do the same thing if booking a similar itinerary through KLM, entering my Skymiles number. Not a theoretical question as I’m seeing an itinerary for almost $1000 less right now if booked on KLM’s site rather than on Delta’s.

reddit.com
u/MyAnnoyingOpinions — 13 days ago