u/Financial-Hurry-8891

Old Account Issues

I got a letter in the mail about money in an old Cash App account I thought it wasn’t real but for the hell of it I called and it’s legit. However, the email attached to it I can’t remember the password for and it’s with outlook the only way to recover that is with an old Gmail I don’t even remember making. The phone number attached is old. I have called 3 times attempting a balance transfer which “fails” each time. They won’t tell me why other than the system is declining it and to keep trying. The rep guaranteed the 4th time will work but I think it was just to get me off the phone. I tried asking what are my options if this continues but they reiterated it will work without giving me any other options. Has anyone gone through this and had success if so how? Thanks.

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u/Financial-Hurry-8891 — 6 days ago