Trying to get my funds for almost 3 years.
Hello, I had an account with stripe almost three years ago. It was opened thru lili. After my first few transactions they flagged my account as high risk and refunded most of the money. They didn't refund the last transaction which was $9,500. They told me they would hold the funds for 120 days to cover any disputes or refunds. NO customers ever disputed anything. I sent stripe everything they asked for and they still denied me and told me to wait. So l switched companies and waited. I knew everything was legit and I would receive my funds once it was all over. Boy was I wrong. After 120 | contacted stripe and they told me my funds would remain in the closed stripe account. I don't have the money for an attorney to fight for just $9500. I figure by the time it's over with I'd end up paying most of the $9500 to an attorney and the rest would be lost with the time I have to put in. This was my first business and at the time I honestly didn't know what I was doing. I didn't feel comfortable calling the customer and asking them to refund the money and repay thru another method. I was also scared that if I did that the customer already had the vehicle they would have probably kept the funds and the car. Now that I've accidentally tried to make a new stripe account and realized that they still owe me from before. I've tried to contact them thru email and I even got access to my old stripe account and never get a response. I have any documentation stripe may request. I really just want my funds and for this to finally be over. Btw the Lili account is no longer active. After the whole stripe incident | just stop, using the Fintech and standalone processors and got an account thru Chase.