u/FindMeReddit

The iPhone app for the Bedjet 2 has been constantly crashing when it attempts to pair with the Bedjet. I uninstsalled and reinstalled several times and even power cycled the bedjet itself several times.

I called customer service and was told that Apple updated the iOS and that there's nothing that Bedjet could do. I was told to simply use the remote.

I can't program the Bedjet nor can even tell what level it currently is.

Anyone else facing this issue? That does not seem like good customer support.