New Customer Feedback
I'm a new Cape subscriber that's about 3 months into the service and wanted to share my experience so far to help people on the fence decide if it's right for them.
I was previously an AT&T hostage, the location of my home was only reachable by a single AT&T tower, I had to switch from Verizon when I moved there, I looked for alternatives that ran on AT&T towers over the last year and didn't really find one that would let me test drive the service to verify coverage before committing.
My recent adoption of AI opened some doors I never new existed, Cape being a big one. I went down a privacy rabbit hole with Claude and it was recommended as the best/only real solution to my concerns so I looked into it. Everything I found was in the "too good to be true" category and I spent way too long trying to find the trap door waiting for me and eventually decided to give it a try when my contract ended as it wouldn't be a financial burden to switch back to AT&T if coverage sucked.
When I signed up the monthly cost was $99 a month, still a few bucks less that AT&T so there was no financial friction to make the change. And the service was actually good at my house, and unexpectedly the signal was even strong enough to hotspot my Xbox for gaming without any interruption, a huge improvement over my starlink since I live rural and I'm wrapped in tall trees that kill my uptime connectivity.
Then once I got comfortable in the service and it's serving all my needs with a few extra perks (additional SMS numbers is a massively undersold feature) I see my bill drop from $99 to $70 a month, and I lost it, I was certain this was the sign of feature cuts, or coverage shift, or something bad about to happen, because what company in the history of companies just lowers its price for a subscription service when it's on par with the competition?
Well I poured my paranoia into Claude to have it find the angle I was going to get screwed from and it basically said, calm TF down dude, it's an early adopter reward, and to add to that, if you refer someone else to the service you BOTH get a $20 monthly discount on your bill to help push adoption, and it stacks, so you could theoretically pay NOTHING for your cell service, which triggered the "too good to be true" mindset again. Still waiting for the trap door, as I've been conditioned to expect.
I'm happy with the basic service as an AT&T replacement, other than my coverage icon jumping around the spectrum of available options the service itself is about as stable as you could expect, so apples to apples AT&T to Cape, it feels exactly the same to me from a service provider view. But the actual reason I'm here is the security and privacy angle, which is just icing on the cake, actually it's an entire bakery on the cake, and not only is it a residual bonus of being a customer, it's CHEAPER than my previous carrier, hence the perpetual feeling of its too good to be true.
Referral Code 8FATQ3T8 if you need one for the discount.