I'm so sick and tired of this happening, but, Volvo refuse to say anything. For some context: I've been pretty much scammed from my Volvo dealer (whose name I will not be saying) as I am so disappointed with my Volvo xc40 2020. The car is the base trim (momentum) with no add-ons. Just the winter packet because I specifically wanted heated seats in the back and heated steering wheel (if you live in Sweden you will understand). But, that's it.
What I'm most frustrated about is the fact that it has only 2 speakers plus one very week air woofer. Even tho the bass is maxed out it's barely there. And the fact that there are only two speakers upsets me very much, especially because the car costed me 350 000kr! (around $37 789). With that I got no rear speakers, no rear central armrest, no hooks and smart divider in the trunk (which they advertised a lot), a broken City safety (more on that later), just regular CC, no ACC or pilot assist, not even electric reversible seatbelt pretensioners. That also means no run-off road protection...
Had they told me about this I would have happily spent a few thousand more to get stuff like rear speakers and ACC plus pilot assist and more. But they didn't, that's why I feel scammed.
But about the City safety, yes, it's broken. But not in the way you think. If you look at the video you can see that it brakes for nothing! It's so dangerous! Not to mention other times it brakes very unnecessarily. I have a Video that you can watch, I merged some of the most serious ones. Yet as soon as I tell Volvo about this, via chat, email, heck even 2 separate dealers, all they say is "there is nothing we can do". I mean for god sake! It's your car! Why can't they take it in and fix it? Not even a look. The best they could do was a obd scan for like 1200 kr (around 130 dollars) which I said no to because 1. I already have one and it shows no error codes and 2. They even said themselves that it probably wont give anything nor give them answers to what's wrong.
I really don't know what to do anymore, I really don't feel safe driving this car, and Volvo still won't take this seriously.