Federal Bank Asking Me to Travel 90 km to Close an Unused Account
I opened a Fi Savings Account only for UPI use. After Fi's banking operations ended, the account was transferred to Federal Bank.
They have now issued a debit card with a ₹350 joining fee and ₹350 annual fee, which I don't want to use. Since I no longer need the account, I requested closure, but customer support says I must visit my assigned branch, which is about 90 km away.
Has anyone dealt with this before? Is there any way to close the account remotely or escalate the issue without visiting the branch?
u/First-Thinker — 1 day ago