warranty nightmare.
so i bought a cycrown cycverve back in august and frankly it's been a nightmare. right at the 200km mark I started getting a griding sound. At first i thought is was the brake catching, but after adjusting the pads the issue persisted and got worse. I came home from a late work shift and the issue came to a head, what had been grinding at takeoff under motor power became pretty much constant. sent a video and demo of the bikes behavior to cycrown who confirmed a likely motor fault. they are saying they can't source a replacement motor until the end of July at the earliest. They then referred me to their shop to - i shit you not - buy a full wheel assembly at 500$ CAD, not including shipping. that's 1/3 the price of the entire bike before tax and shipping.
I just straight up feel scammed.
notes - the bike will grind anytime motor power is applied, but not when pedaling with my legs. no sound when coasting whatsoever.
lifting the rear wheel off the ground and hitting throttle won't cause grinding.
opened up the motor, expecting the likely issue to be the planetary gears, but they are perfect, added some lithium grease just in case, but that had no effect.
any idea where to go from here? I've searched high and low and can't find the exact model of motor anywhere outside buying a conversion kit.
def not buying from these shithawks again.
Anyone have any idea where to go from here?