u/Flbhz

First I apologize for posting my grievances again. It certainly sours the environment of this community.

However, I have felt it is necessary to bring it up once again as Gaahleri has decided to ignore all of my emails and messages while promising a speedy delivery.

I have already done my due diligence of asking my friends to check all their spams and trash, with nothing turning up. Additionally, they indicated that the order was still “confirmed”and not “delivered” or “received”. Once again it has been several days since the initial purchase.

This is the first time I’ve had such a poor experience regarding customer support. It seems to me that Gaalheri is good at placating their customers and terrible at delivering on their statements.

My friends have ordered a couple of Gaalheri Gift Cards for my upcoming birthday as I’ve been meaning to take a plunge into airbrushing for awhile and now, amidst the sale, these gift cards still haven’t arrived. Usually, gift cards are either recieved minutes or hours within the purchase time.

But it has been days since the purchase and still no response. I’ve contacted my friends and confirmed there were no credit card issues or site issues. Yet these gift cards still cards are still pending. I’ve also contacted gaalheri support numerous times and have received no help other than “check spam or trash” which have been scoured through numerous times already.

I do not know Gaalheri’s policy with gift cards, but there has not been any acknowledgment on their side so I have no choice but to make an issue of it here in the hopes that it can be resolved.

Update on Gift Card

Frustrations with Gaalheri Gift Cards