u/Flimsy_Move3417

▲ 2 r/u_Flimsy_Move3417+1 crossposts

UTV Race Shop Horrible Return Policy

Just a heads up. UTV Race Shop, is a horrible company to order parts from. Their website States hassle free returns. But as soon as you order a electrical component and try to return it they will tell you that they will not accept it even if it was plugged in once or installed. How crazy is this I tried to return a part the same day and now I'm stuck with the $200 part that I don't need because it was a blown fuse. When I spoke with Brian via email he was unprofessional and rude. Horrible unprofessional people. From Product Manager: "Electrical parts must be returned in like new condition. If you have plugged in the part, we will not accept the return. Write (order #) on the outside of the shipping box and ship to address below. Once we receive the part in original packaging in like new condition we will issue a refund."

reddit.com
u/Flimsy_Move3417 — 6 days ago
▲ 0 r/UTV

🛑 UTV Race Shop (Pflugerville, TX 78660) is a horrible company to order parts.

🛑Just a heads up. UTV Race Shop is a horrible company to order parts from. Their website States hassle free returns. But as soon as you order a electrical component and try to return it they will tell you that they will not accept it even if it was plugged in once or installed. How crazy is this I tried to return a part the same day and now I'm stuck with the $200 part that I don't need because it was a blown fuse. When I spoke with Brian via email he was unprofessional and rude. Horrible unprofessional people.

From Product Manager:

"Electrical parts must be returned in like new condition. If you have plugged in the part, we will not accept the return. Write (order #) on the outside of the shipping box and ship to address below. Once we receive the part in original packaging in like new condition we will issue a refund."

reddit.com
u/Flimsy_Move3417 — 6 days ago