Urby/Point Payment PSA
Just moved out of Urby/The Point and wanted to give any other current (or future) tenants a heads up.
In the last two months they tried to overcharge me $1,500+ and then another $900+. Both times management claimed they checked their math and the totals were correct, both times they were wrong…. (And after walking them through their errors, they corrected the ledgers without acknowledging their mistakes)
For those who set their payment to autopay, please double check what you’re being charged. Check your ledgers for additional charges, especially if you go month to month or extend by a few days.
I’m not sure what the requirements are to work for the new management, but obviously high school math and balancing a balance sheet are not on that list.