What is this customer doing?
There are 2 customers that frequent my store and several other nearby stores who buy bulk electronics such as windows laptops, Macbooks, Apple Watches, and AirPods. They buy them up to whatever the max SKU limit is and pay with all BestBuy gift cards that are on their phone and sometimes Klarna. If we don't have the stuff in stock they're requesting, they make us order it for them. What's also odd is that the account is tax exempt which I assume might have been done via sole prop with an EIN which anyone can do.
My guess is they're using stolen gift cards (fraud) they've obtained and are reselling the products elsewhere. We've submitted an Auror report and also escalated it directly via email to AP. The Auror report got taken down and the email response we got back was there's no proof they're reselling the product so nothing gets done.
Any ideas?