AAC devices (iPads) for autism in movie theaters
Hey I'm not a movie theater employee but was curious if this has come up for you all. There's a big controversy in my local Facebook group because a movie theater kicked out a family with an autistic teenager because he was using an AAC device. These are iPad apps that some autistic people (and others with disabilities) use to communicate. Apparently they sat in the back of the theater, but kept the screen on for an hour before the manager told them to put the device away or leave.
The Facebook post has blown up with people arguing about this. Some people say the theater is discriminating against the teenager due to his disability and are encouraging suing or boycotting the (local independent) movie theater. Other people are saying he should go to sensory-friendly screenings, or keep the device with the screen off and put away unless he needs to communicate something important.
Has your theater ever handled this situation?