r/MovieTheaterEmployees

What’s the craziest thing that ever happened at your theater?

I don’t even know if I can say it on here from my theater, because it’s graphic and sad. It was all over the news.

I do have an interesting one though- a married manager in her 30s was having an affair with the married security guard in his 60s. The staff had no clue, until a manager found their love notes to one another hidden in a drawer.

What’s yours though? It can be from customers, staff etc. Anything!

reddit.com
u/HappyNoel1980 — 2 hours ago
▲ 182 r/MovieTheaterEmployees+1 crossposts

Is it just me, or are guests getting way bolder about bringing in outside food?

Has anyone else noticed this lately?

People aren’t even trying to hide outside food or drinks anymore. They’ll walk in carrying drinks (other than water), walking in with takeouts in their hands like it’s completelyyy normal. Then when you tell them they can’t bring it inside, they’ll argue and justify and call out for a manager to try to change the policy for them. basically causing a whole scene while the ticket reader entrance is getting backed up

The part that gets me is when I actually let someone slide because they concealed it properly, and then they immediately pull it out in the lobby once they get through or while waiting in the concession line. 😭 Like bro… if I let you in with it, at least wait until you’re in the auditorium so I don’t look bad if another employee or manager walks by****…(which I’ve already been talked to by my manager for and got written up**)**

so is this happening everywhere, or is it just my theater? I don’t know if it’s confirmation bias, but I’ve also noticed the same people who bring in outside food seem to be the ones who leave their trash behind for the usher crew to stumble upon.

reddit.com
u/IcyHospice — 1 day ago
▲ 4 r/MovieTheaterEmployees+1 crossposts

MJR is having 70mm shows for the Odyssey. Can someone break this down to me like I’m 3 years old?

So I’ve spent the last year getting my friend hyped for this movie and completely sold him on the idea of this being a full IMAX movie. The nearest true IMAX to us is hours away and just not viable so the southgate lieMAX has become a favorite substitute of ours due to its quality. But now when going to get our tickets, I noticed 70mm showings separate from IMAX ones. As I know MJR to be a digital cinema chain, this completely caught me off guard. How are they able to do this, did they actually get a 70mm projector exclusively for the run of this film? Do they just swap out the projectors? Do they hire a specific person who knows how to operate it?

I would love for someone in the know or even works there to explain this for me, I’m so fascinated and excited and now I have to convince my friend to check this format out instead!

reddit.com
u/No_Signal_611 — 14 hours ago

How's the 4th doing for y'all?

My people in future time zones 🙏 my shift is in 2 hours, how bad has today been? Young Washington was a mess for us yesterday, but I'm hoping it's been quieter for the holiday

I will be back here to update after my shift in the event something goes terrible and I want to share

Update: I'm on my lunch right now. It's been so busy with Young Washington, followed by gaps of absolutely nothing

At least I get to sit in my truck and listen to people shoot off fireworks in a city with a firework ban

reddit.com
u/Ill-Cantaloupe-4376 — 1 day ago

Ex employee of 8 years

I worked at a theater for a company called Kerasotes for about a year and a half before AMC came in and bought out the company. AMC gave me the opportunity to learn the projection booth. 35mm prints, I can probably still thread a projector to this day if I needed to.

After a year of that, I got a promotion to supervisor and a short time later I got chosen as opening staff as a FoH supervisor for a new idea called the AMC Red Kitchen.

It was basically a dine in theater, but you couldn't order food from your seat and all the food was quick prep/make items.

Now here's where the real story begins, the bright idea to keep ketchup and mustard in the auditoriums at each seat was gonna bite us in the ass eventually. All it took was an showing of some PG13 horror movie and 4 teenagers for me to see them walking down the hallway covered in mustard, like they had a fight with it.

They ran when I tried to confront them. I went to the auditorium to survey the damage. Thank God the screen was untouched. But every seat, every table, all over the carpet and the walls.

We had to cancel the first two shows the next morning to get the place deep cleaned.

Here's the kicker. One of the aisles I found one of the kids IDs. We attempted to pass it off to the police, their response was less than thrilling. The PD claimed they couldn't pin the kids to the vandalism, because we had no proof the auditorium wasn't in that state before the kids went in, despite the little bastards being covered in mustard as they left.

The amount of other stories in my years I could tell. But this is one I think about the most. I hope those kids got the karma they deserved eventually.

u/CO_Native14 — 2 days ago

Movies at pacific commons

I don’t mean to offend anyone, and I’m speaking only about a situation I’m experiencing right now. My friends and I are watching the new Minions movie, and a family sitting nearby has a very strong body odor that’s making it difficult to enjoy the movie and is even giving me a headache. I know it wouldn’t be fair to judge an entire group of people based on one experience, but I’m feeling frustrated by the situation. Again, I apologize if this comes across as insensitive—I’m just trying to explain what’s happening.

reddit.com

Help me recall a recent theater release

Looks like it's gone already, a movie I wanted to see that had good reviews. I think it had a supernatural bent to it? Not a big big release--a bit art house but not fully. A few well-known actors. I know, not much to go on.

reddit.com
u/Camille_Toh — 2 days ago

AAC devices (iPads) for autism in movie theaters

Hey I'm not a movie theater employee but was curious if this has come up for you all. There's a big controversy in my local Facebook group because a movie theater kicked out a family with an autistic teenager because he was using an AAC device. These are iPad apps that some autistic people (and others with disabilities) use to communicate. Apparently they sat in the back of the theater, but kept the screen on for an hour before the manager told them to put the device away or leave.

The Facebook post has blown up with people arguing about this. Some people say the theater is discriminating against the teenager due to his disability and are encouraging suing or boycotting the (local independent) movie theater. Other people are saying he should go to sensory-friendly screenings, or keep the device with the screen off and put away unless he needs to communicate something important.

Has your theater ever handled this situation?

reddit.com
u/Forward_Lemon5931 — 2 days ago

I Shutter When Minions Get Here

This is from a couple days ago (forgot to post it) but leave your theories as to what happened in this row during the screening of Toy Story 5

u/Guishmonster — 3 days ago

(Sensitive stomachs beware) The most amount of vomit I have ever seen

This was last October, I was staying with the manager till close that night. A guest comes out of the auditorium saying someone “loudly threw up.” It happens, not the first time cleaning bodily fluids, get everything I need to clean it. Was not prepared for the crime scene. The only photos I didn’t get were the aisle in the auditorium where it started. I spent hours cleaning yet could have spent even longer.

Edit: this was all from ONE human being.

u/OtherwiseHighlight64 — 3 days ago

young washington

i was looking at the percentage of presales for this movie the other day and it was actually pretty decent. how do you think it’s gonna do at your theater?? im surprised because its fourth of july weekend, but then again its gonna be really hot outside (at least where i live) so maybe people just want to get out of the heat 😭

reddit.com
u/thelesbiansnoopy — 4 days ago

weirdest thing you’ve found cleaning a theater

might been done before but what’s the most random thing you’ve found as usher? mine is a bag of bell peppers

u/Least-Signal5547 — 5 days ago

Are Captions Burned into the Image of Studio Ghibli Fest Releases or are the Caption Files Separate?

Hi, I manage a small indie one screen theater and we’re gonna be playing “My Neighbor Totoro” from Fathom’s Studio Ghibli Fest. Our projector is outdated and will be replaced in September and we discovered back in the winter that it’s incompatible with newer captioning files. So, we haven’t been able to provide captioning on any films unless a hard drive we get doesn’t use the new file type and has subtitles burned into the film’s image already (for example we had one for “Fanny and Alexander” from Janus that had them burned in).

I’m trying to see if I can figure this out before I get the hard drive because I want to announce whether the screenings will be sub or dub if I can since people have their preferences (I’m usually on the sub side of things).

If anyone who’s loaded a HD for Studio Ghibli Fest films this year knows about this, please give me your insights! Thanks!

reddit.com
u/FadedPolaroid — 3 days ago

What happened in the last 5 years that people don't know about R rated movies needing an ID

Almost everyday i will get a "seriously i need an id?" from a 16 year old trying to watch an R rated movie, like genuinely how tf do they not know that already? I'm not much older and my entire life I've always known that i can't watch a rated r movie with my parents or ID

Did covid really fuck them up that bad?

u/AlienDogFreak — 5 days ago

“Do you have anything without artificial dyes in it?”

Is this some kind of recent health craze and/or conspiracy theory? I started noticing this like last year, people asking us which concessions don’t contain “artificial dyes” and us having to explain that basically everything has artificial dyes, especially drinks and candy. But especially lately with the recent increase in business from Toy Story and Minions every day we are getting several customers per shift asking us this because they “don’t want their kids having any artificial dyes.” It just seems really strange and is becoming a bit of an annoyance that slows the concession line down. Anyone else experiencing this?

reddit.com
u/thekingofthemonsters — 4 days ago
🔥 Hot ▲ 6.0k r/MovieTheaterEmployees+1 crossposts

School resource officer rents out entire movie theater for low-income middle schoolers | "Officer Sean Reavie paid for more than 100 students to see Toy Story 5 — popcorn, candy and drinks included."

12news.com
u/ahothabeth — 7 days ago