u/Foxfire11

I'm trying to get help with billing but can't seem to get a hold of anyone at Ting.
I've tried email and their "Live" chat but no response.
I just tried calling and was told their offices are closed.
Their web site says:

Mobile Customer Care is available Monday from 8am to 11pm (EST), 7 days a week.

It's 9:15 pm EST here

Edit

This is post is more or less to complain about the lack of support (grumble/whine).

The Billing issue is that they hadn't billed for the past three months. I was trying to find out why and pay them. I assumed that they would bend over backwards to help on this issue.