u/FoxnFree

I wasn't sure what flair to use, I have no idea if it's hardware, software, etc. My apologies if I got it wrong.

I have an ASUS ROG Strix G732LXS (i9, RTX 2080 Super, 64GB RAM) that I use for Photoshop/Illustrator, not gaming. But, I did buy it secondhand from a gamer. It worked wonderfully for around 8 months, then... The problem. The screen goes pixelated/glitchy & freezes after 15-30 minutes of use. I took it to a guy to fix it. He claimed he checked everything out, added thermal paste, fixed stuff, said it "worked fine" for 2 days that he tested it.

Well, surprise surprise, it does not. I'm still having the same issue-works for a few minutes, then glitches out like the screen is broken.

Also the duct tape is new. I've had this for over a year, it came with a small crack in the bottom. The crack grew, so I taped it last week. The repair guy never mentioned it, or that it could be part of the issue... So, hm.

I've had the screen issue since May. It glitches, I force it to power off, and in a short period of time I can reboot it, and it repeats again.

I added as many photos of my specs as humanly possible, because I'm out of my depth here & really really need to figure this out. This is, surprisingly, my work computer(graphic/web design)... I'm living in blissful ignorance at the possibility that my graphics card may be failing.

Things done so far;

· Replaced drivers (by repair guy, so dubious)

· Set refresh rate from 300Hz to 60Hz

· Disabled hardware-accelerated GPU scheduling

· Set power mode to Balanced/Best Efficiency

· Ran GPU-Z and Speccy for diagnostics

· Made Photoshop/Other Adobe software play as nicely as possible with my graphics card.

Maybe important info;

· Battery report: Design Capacity 66,000 mWh / Full Charge 46,717 mWh = 71% health (344 cycles)

· Charger: 280W (20V 14A) charger (ADP-280BBB)

· Charger barrel plug gets VERY hot when plugged in

· The repair guy claims he replaced thermal paste but also broke an RGB light that I have to get fixed...So... Yeah.

· The seller said that there was some damage on the casing around the charging port, but claimed it was just superficial. Now, I'm not too sure.

· Glitches immediately when switching to Performance/Turbo mode or when plugging in at low battery (which is all the time because a 100% battery dies in like... 25ish minutes when just scrolling the Internet-no heavy use.

Specs:

· Model: ASUS ROG Strix G732LXS_G732LXS

· GPU: NVIDIA GeForce RTX 2080 Super (8GB)

· Battery: C41N1906 (66Wh, 15.4V)

Thanks in advance for any advice! 🙏