Credit cards & surveys
So at our store location, we constantly are being asked and somewhat forced to get at least one credit card and two surveys every week. I know it’s not a lot but it’s still the point where they are reminding us every hour , just everyone in the front end so I am a head cashier and we constantly have people asking for help and I am unable to stop what I’m supposed to be doing to ask for credit cards and surveys and at our store, we have the same constant customers so even if we ask, they say they aren’t interested or that they already have one, I don’t know if that’s normal in anyone else’s location but honestly, it’s difficult to get both because I’m not on a register and I’m constantly I mean constantly running around like a headless chicken trying to get the things that needs to be done but then I’m told to stop what I’m doing just to get one of those things but also get upset because I stopped what I was doing to do what they asked.
So today, my store manager and another ASM told me I should get a credit card I told him I will do my best to get one, but it’s no guarantee that I’d get one before my shift was over, so he told me “well that’s not a good answer u must not want your full time position”
Is this a normal thing to be happening so much