Need Help Recovering My Ubisoft Account
I'm trying to recover my Rainbow Six Siege / Ubisoft account, and I honestly don't know what else to do.
My Ubisoft account was compromised, and the attacker changed the email address associated with it. I have already recovered access to my original email address, but my Ubisoft account is no longer linked to it because the attacker replaced it with a different email.
I've contacted Ubisoft Support multiple times, but the only recovery option they give me is to click a verification link sent to the current email address on the account. Since that email belongs to the attacker, I have no way to access those verification emails.
This leaves me completely stuck, because the only recovery method requires access to the email address that was changed by the attacker.
I can provide anything needed to prove I'm the legitimate owner of the account, including my original email address, purchase receipts, linked accounts, payment information, account details, and anything else they need. However, support keeps telling me to verify through the attacker's email, which is impossible.
Has anyone been in this situation before? Were you able to recover your account? Is there any way to get a manual review from Ubisoft Support?