Runtal Electric Baseboard 😤
I have been attempting to install a 6’, 220V Runtal baseboard heater in a 100 square foot office space. I have received three of them from Supply House, and every one of them have arrived damaged. The clips that hold the unit to the wall have all come bent, some of which have been bent so badly that the actual casting has fractured from the unit. There has been no indication that the damage was the result of the shipping process, which makes me believe they’re leaving the factory like that. Supply House has been willing to ship replacement units once I’ve brought the damage to their attention, at no cost. They retail for over $800.00. The last one I received was damaged, also, but I elected to repair it so that I could, hopefully, put this project to bed. I have 220V to and through the thermostat, to the heater and through the elements….but, there is NO heat being detected from the heater. I am at wits end. Any suggestions? I’m extremely disappointed in the product, considering it’s made in the USA and the price I paid for it.