u/FrostyAddress2356

Eero Outdoor 7 Connectivity Isssues

Eero Outdoor 7 Connectivity Isssues

I have an outdoor 7 connteced by ethernet cable. Two ring cameras connect to it. They do the 24/7 recording. Since 7.17.0 the two cameras kept disconnecting and connected to a Max 7 inside the house which had bad signal outdoors. Even if the ring cameras were connected to outdoor 7, they only had around 500 kbps upload speed. This made the recordings extremely blurry. Normally each had 2-3 Mbps upload speed.

Everytime the routers updated, I had to call support several times to rollback the firmware to 7.16.2 whenever it was auto updated.

I checked the Wifi radio analytics and looks like the noise floor elevated after the updates and outdoor 7 decided to drop devices and throttled the speed.

Anyone else with outdoor 7 experienced the same issue? I asked the support to escalate that issue but 7.17.1 did not fix it. Therefore I am extremely hesitant to update the firmware of outdoor 7 to the newly released 7.17.2

u/FrostyAddress2356 — 6 days ago