r/amazoneero

▲ 1 r/amazoneero+1 crossposts

can wifi signal be turned off on the eero?

Hi. my superfast broadband was installed and is supplied by Fibrus. I have a Fibrus ONT, connected to a eero router. I have 2 more eero routers. I want to eradicate EMF and wifi entirely and use ethernet cabelling to 4 rooms in my home.

I was told by fibrus today that their service can only be provided by wifi. Has anyone come across this and is this true? Surely they can change the setting at their end to allow me to eradicate all wifi in my home?

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u/Beccy_Smith — 12 hours ago

Wired Eero Max 7

My main EERO is wired to my Providers modem 5 gb service. All of my other nodes are connected wirelessly to the main node.

I have internet cabling in each room of my house that is connected to the main node.

As I said right now all the nodes are connected wirelessly and all are used to connect to the same WiFi network for all the devices in the house.

If I connect a new node to the main router using a cable instead of wirelessly will that node automatically have WiFi network work available for connections?

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u/wkramer28451 — 16 hours ago

Anyone have a way to make Eero Pro 7 POE powered?

Moving into a new office space with proper access point ethernet in the ceiling. We're coming from an old home that was converted to offices, so regular Eero were a reasonable choice when we got them. Now I'm wondering if I'm better off spending on new access points to take advantage of POE locations, or does someone have a splitter known to work ok with them?

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u/rawaka — 1 day ago

Thinking about dumping EERO because of slow WiFi

I started having really slow internet (less than 40mb/s) on WiFi devices recently and I narrowed it down to my EERO gateway. I have two units with one set as the gateway. Everything has been working great for maybe a year. Speed test on ethernet is curretly great at almost a gig per sec out of the back of the EERO gateway. At first I powered off the second unit to be sure i wasn't getting interference, that didn't fix anything. Power cycle the gateway unit several times, no fix. Finally decided last night to delete the second unit and thru the app I replaced the current gateway with my second unit as a troubleshooting step. I was trying to figure out what went bad. Took about 10min to configure the swap thru the app. All of a sudden my Wi-Fi speed was super fast again. Great... until this morning. Now I'm back to slow speeds again using my 2nd unit as a single gateway, like between 20-30 mb/s. I don't know if it was a recent software update or what but my EERO units are sucking and I'm heading to BestBuy for something different. Unless... someone knows another step I can try.

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u/LapuaRogue338 — 2 days ago

Eero to Ubiuiti or Vice Versa

Been running Eeer's forever except for the sole exception.....for the outdoors....I run Aruba Outdoor AP, as I have both a Omni and directional AP going on there...Omni for general coverege, a direction going back to the poolhouse in which I have another directional receiving it.

I wanted and appreciated simplicity to some degree. I just ripped all the existing Eero's out and popped in some Ubiquiti....just to see data. It's interesting to see data....one that you don't get with Eero. but I never had any real connection, bandwidth issues with my Eero. I have not even ran speed tests internally for like the last 2-3 years.....and before swapping Eerro's, I've easily ran quite a bunch to see how it looks with Eero and Ubiquiti.

Not sure if I'll stick with the Ubiquiti ...but for now...,maybe cause it's something fresh kinda nice seeing data in the formant being presented....and so easy to just have it open as a -tab- in a browser

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u/mobiledynamics — 2 days ago

Need help please

I am trying to run internet to our backyard shed which is about 150 ft from the main router. I have 1gb internet and was wondering if the eeros pro model would carry signal better than the base model or would it not be worth the cost. All I would need it for is tv streaming and maybe music.

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u/Tnelsen09 — 3 days ago

Eero and HP OFFICE JET

Edited for easier read :

HP office jet is as having problems connecting to my new EERO router … a month ago I figured the problem would go away , but today I got my bros MAC out of a reboot loop and it reminded me that I’m a fucking computer guru…

My HP PRINTER has WiFi 6, and I still tried everything , including legacy mode to connect it …

The only fix I got was giving the support agent at EERO MY MAC ADDRESS , then I was able to connect for some reason…

What fundamental issue is wasn’t I doing correctly?

I’m asking because having to ask someone for support on my own network made me feel like a lil kid or an old person …

I’m pretty tech savvy, if I didn’t know how to do something I can have chat GPT walk me through anything , even creating my first python program (I’m a c++ guy)

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u/Pwispwlol — 4 days ago

Eero+ Ad Blocking/Advanced Security/Custom DNS

Interesting. I’m running custom DNS on eero as well as using eero+. If I activate ad blocking and/or advanced security in eero+, eero overrides my custom dns and instead uses their own running through AWS.

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u/Accutronman — 4 days ago

Eero PoE gateway media cabinet mounting ideas

Hey everyone,

Long time lurker, first time poster. I’ve been using my Eero 6E’s for two years now and they have been super reliable. I just bought a new house and it came with one of these media cabinets. I’m gonna be getting AT&T fiber and I picked up an Eero PoE gateway. Anyone have any good mounting ideas or any mounting brackets that work with these sorts of cabinets? Thanks all.

EDIT: after some debating, I’m gonna return the gateway and I ordered a Unifi Cloud Gateway Max. I’ll use my 6’s for WiFi access points. That way I can easily mount the gateway in the cabinet without worrying about weight or size. Thanks for the advice everyone.

u/Tamadrummer88 — 5 days ago

Eero Pro 7 vs Orbi 960

I’m in the process of changing ISPs from Xfinity coax to Frontier fiber.

I have been using the Netgear Orbi 960 quad band wi-fi 6E mesh system with one satellite and have been happy with my wi-fi speed.

Unfortunately, Xfinity’s constant rate increases have prompted this move for financial savings.

Frontier uses Eero 7 Pro routers when they install the service, but even though this is a wi-fi 7 router I am concerned about performance loss due to the lack of a backhaul band and I’m not going to hardwire a backhaul.

Question…can I simply disable the wi-fi in the Eero settings and utilize it as just a gateway to connect to my existing Orbi system?

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u/Logical_Post5421 — 5 days ago

Officially quit Eero after hours and hours of failed support

All my problems have been resolved by switching to TP-Link Deco

For anyone landing here with similar issues, here’s the full arc and what my issues were and what happened.

The problem:

For months, I have been experiencing cascading device connection issues across the eero mesh. Devices dropping and reconnecting several times a minutes throughout the day. Different devices got blamed each time. First one device category, then another. But the actual pattern was a rotating cast of victims, not a consistent culprit. Devices on the network would lose authentication, drop off, and the issue would spread to others. The internet connection itself stayed up. this was a LAN-side mesh issue, not WAN.

What eero support tried:
• Subnet expansion + DHCP lease table reset (helped briefly, then broke again)
• Firmware update and subsequent rollback
• Disabling Apple HomeKit Secure Routing (broke again after this too)
• Disabling IPv6
• Reverting WPA3 → WPA2
• Turning off client steering
• Turning off band steering
• Reserving IP addresses for problem devices
• Reserving specific ports
• Turning off Thread support

What I tried on my end:
• Full network reset (all eero nodes)
• Resetting Wi-Fi on every single device and re-pairing from scratch
• Power-cycling the modem + eero in sequence multiple times
• Repositioning eero nodes and extenders for better coverage and reduced interference

Eventually it became clear they didn’t have a root cause. Each “fix” bought a minutes to hours of stability before the cascading failures returned.

Each attempted fix cost a feature or hours of re-pairing work without actually solving the problem. By the end, I had a stripped-down network (no WPA3, no IPv6, no HomeKit Secure Routing, no client/band steering, no Thread) and still had failures. That’s not a fix, that’s a workaround tower that doesn’t even stand up.

What I switched to:

TP-Link Deco (Wi-Fi 7 tri-band mesh). Migration took an afternoon for a multi-device household. It was a mix of Apple devices, Windows devices, smart home gear, speakers, switches, hubs, etc.

Bottom line:

If eero support keeps “fixing” your problem by disabling features, watch whether stability actually holds in my case, even the stripped-down network eventually broke again. Their firmware has known weak spots across multiple dimensions (mesh auth cascades, PPPoE handling, HomeKit/IPv6 interactions). Switching to a different mesh ecosystem solved it. The Deco isn’t perfect, but it doesn’t make me turn off modern Wi-Fi features to stay connected.
Happy to answer questions if anyone’s debating the swap.​​​​​​

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u/ChesKat_pf — 6 days ago

MacBook Pro M5 Wi-Fi Speed Test ~ Is This Considered Good?

https://preview.redd.it/umht4anfyi1h1.png?width=1444&format=png&auto=webp&s=6f81ccd6055d841b30ce8c723b81cd036835d4e7

Just tested my new MacBook Pro M5 over Wi-Fi with my SIMBA + eero Pro 7 setup and got:

⬇️ 1321 Mbps download
⬆️ 1043 Mbps upload
📍 5ms ping

Honestly pretty impressed considering this is purely on Wi-Fi and not ethernet.

For those using MacBooks + Wi-Fi 7 / eero setups:

  • is this considered “good” performance?
  • what speeds are you guys getting realistically over Wi-Fi?
  • any tweaks/settings worth doing on macOS or eero?

Tested using Speedtest multi-connection mode in Singapore.

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u/ntrev — 5 days ago

My max 7 keeps losing connection. Any ideas?

My UK line is BT fibre 1 gig PPoE and the ONT is connected to the eero.

Previously we had uninterrupted connections with a linksys ea9500, as in it didn't drop for months at a time.

Now we are dropping several times a day and, after a minute or so, it's back.

Has anyone experienced the same with PPoE connections? Is there a common fix? I switched off eco mode.

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u/ninja_moth — 6 days ago

Eero suddenly bad placement?

I Had them in these places For over a year and The App showed that The places are good. Suddenly The App Shows that The Eeros have Bad Connection to The Main one and connect over really stupid ways to reach it

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u/Dangerous_Thing_3275 — 7 days ago

Daily firmware updates?!

I could see a weekly update or so on, but lately I’m seeing daily firmware updates. We play brown noise via Alexa for toddlers all night so it’s a nightmare.. plus if we try to set the updates during the day it impacts business.

Has there been a major issue Amazon is working on or is this the norm? I’ll need to remove it if this is the norm as it’s not going to work for us.

Surely people find this highly disruptive, no?

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u/Weightloss-Guru — 8 days ago

EERO support is again failing…

Again, on the phone with the same situation as before. eero 6 is dropping devices constantly. 1hr later. Still on the phone and trying to get someone on the tier 2 team to take a call. This is so frustrating because the last tier 2 support person emailed me asking such basic questions that were answered during a 3 hour phone call. Then when I replied, case closed…

Not trying to be rude, but hoping to get someone’s attention. I will update post when support answers.

UPDATE:

After hours on the call, I told the rep I was not going to wait to setup a call with the level 2 team the next day given how level 2 just closed my case the first time. After a significant amount of time they agreed to call now.

While I was on the call, they told me they were going to reset the sub-net. I asked what for, they told me to clear room for IP addresses. After the reset, we stayed on the phone for another lengthy period. Temporarily, it did resolve the issue, but it creeped back. The Apple TV continued to drop connection. For reference… It dropped on and off 8 times in the span of 1 minute. The rep (albeit nice) asked that I send an email with timestamps of connection dropping. Didn’t make sense as I told her it was constant and every time I saw it drop I told her it dropped again. She reverted and said to email a time when it starts to they can monitor. I responded with it is pretty constant. After the reset, this then move to a HomePod, a Bose smart speaker and other devices.

They told me they would follow up this morning as they are monitoring the network and can’t see anything wrong with it. So far… nothing.

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u/ChesKat_pf — 9 days ago

Deleting offline wifi devices in Eero app

I’d seriously pay someone $250 if they could tell me a way to delete the ‘offline’ wifi devices in the eero app and not have to wait 7 long days!!!!!

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u/n1976jmk — 9 days ago
▲ 7 r/amazoneero+1 crossposts

TWO defective eeros after power outage?

A few days ago we had a power outage and suddenly my fiber connection has been dropping non-stop. I have a technician scheduled to come out but I decided to test the connection directly from the modem to my desktop and for over 30 mins no drops. On the other hand, my eero’s (pro 7) have been dropping every 10 mins or so. I notice it goes from white light, to no light, then red until it finally picks back up again. Does this indicate no power when there’s not any light?

It just does not seem plausible a likelihood of BOTH units being shot from an outrage; at the same time as a realistic cause. Has something like this happened to anyone else? I’m hoping somehow the ONT IS the problem but I’m starting to wonder.

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u/hidefinit — 8 days ago
▲ 1 r/amazoneero+1 crossposts

Plz recommend between Orbi 870, 970 or Eero Max 7

Hi all, I've been happily using Orbi (in UK) for past many years.

I have the NETGEAR Orbi Mesh WiFI System (RBK852) - WiFi 6 (Main + Satellite) for the last 5 years but I need a replacement as I want to set this one at my parents' house.

I need a wi-fi mesh system over 3 floors (ground, first and converted loft space).

I was considering 2 units (Main+ 1 satellite) ORBI 870, but have read reviews about its performance unreliability and issues with software updates. This made me look at Orbi 970, which is ridiculously pricey and has similar reviews.

Whilst I appreciate that some of this user feedback would be from the early days when these products were launched, can anyone please tell if Netgear has finally got a grip on these, and if they are worth buying?

I'm seriously considering moving to Eero Max 7, am waiting for a deal or price drop to buy.

What would the experts and users of these products recommend, Orbi 870, 970 or Eero Max 7?

Thank you!

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u/Busy-Style-2036 — 10 days ago