Having trouble getting organization verified
Hey all, first time dipping my toe in Mac MDM. So far, I'm already getting stuck on step 1: getting ABM started.
I've tried to verify the organization multiple times, but so far I've gotten a 'couldn't be verified based on the information provided' reply each time.
I've tried verifying our domain, but when I input 'domain.org' (placeholder due to privacy ofc), I get an 'unable to add domain' error.
We also have the 'domain.nl' domain, and using that -does- lead to a verified checkmark. So I guess that's 1 out of 2 necessary bits of information verified and validated?
The second bit of info I've tried both the D-U-N-S number (webform says not valid), our KVK number (Dutch business ID, webform also does not accept this) and finally one of the Microsoft365 invoices under the 'Utility bill' options.
1.5 weeks later I still got a 'information is not valid' email.
Is this process broken, or am I just not providing the right information? The rejection mail does not provide any specifics on which information couldn't be verified. Is there a way to contact Apple about this?