r/applebusinessmanager

Registering for an Apple business account

I'm having a lot of trouble registering an apple business account .

I initially set up the account as function@domain.com .

That was fine but when I logged in ( I had to log in as function@domain.appleaccount.com as apparently until verification is completed this temporary address is used) to try to do the verification, I found a message saying the account was locked for security reasons. It also offered an unlock button but going through it wouldn't allow me to use the appleaccount part of the address. I believe what happened is it simply created a personal account instead . I have tried this multiple times with the same result.

If I use the address excluding .appleaccount. I can log in but is not into the business admin account.

If I use the full address including the .appleaccount. part it first requires me to pass a captcha test but then tells me the address ( with the .appleaccount. part included ) is invalid or not supported .

I did ring support and they were polite and helpful but clearly were consumer based support rather than business account specific. After about 40 mins without success I had to suspend the call - they promised a callback later but so far it hasn't happened.

I'm thinking of restarting the registration process using a different alias (but still domain.com).

Has anyone had a similar experience and if so how did you resolve it ?

reddit.com
u/Practical-Tea9441 — 10 days ago