u/FrozenShadowGurl

Update - can only use chatbox to create tickets now. So will hopefully be able to resolve the issue.

We have an Elementor Pro - Expert account and a lot of our sites (we have over 350 sites) this morning are showing as disconnected from their pro account on site, however in our Elementor account they show as connected. The billing is up-to-date. When we try to reconnect the sites, they give a cannot be found screen or a An error occurred, please try again (no_json). Anyone else having this issue? We have downloaded the pro plugin fresh from our account and tried to re-add it that way as well, and it is still giving this error.