
u/FunFee4154

Anyone fixed their APP3?
My 2s broke, and Amazon offered me my money back, so I naturally bought the App3. Unpacked and paired everything…
First, the feel is just very off, but hey, maybe I’ll get used to it.
Second, the transparency mode is really bad; it distorts sounds so badly that even breathing through my nose or talking sounds off. (I’m in transparency mode, not adaptive.)
The firmware is the latest. I read a lot of similar threads more than half a year ago and thought they would have fixed this by now, but they didn’t? Or did I miss anything?
Anyone have suggestions on how to fix this, or do they go back Monday, and I buy App2s again?
TL;DR:
K2 Plus has been problematic since day one. During a support test (target 0.4 mm), the nozzle scraped the bed and produced inconsistent heights between 0.4 mm and 0.8 mm. Creality insists it’s a "perfect layer." Seeking community feedback to prove the defect to my vendor.
I need some perspective before I lose my mind dealing with support. I bought the K2 Plus, and it has been a struggle from day one. I ignored the golden rule—buy a device for what it is now, not what is promised—and now I’m paying the price.
My vendor is essentially acting as a mailbox; they are just forwarding my emails to Creality and back. We’ve been spinning in circles for weeks. In the latest "troubleshooting" step, Creality asked me to print a layer test with a target layer thickness of 0.4 mm.
The results are disastrous:
• The nozzle was audibly scratching the bed and grinding over the printed lines.
• The actual measured thickness is completely inconsistent, ranging from 0.4 mm to 0.8 mm.
Despite the mechanical grinding, and the 100% deviation in layer height and the visible awful layers, Creality support is officially calling this a "perfect layer."
I’ve attached the photos/videos of the result and the sound. Is this actually a perfect layer by some new, weird standard, or am I being gaslit? I plan to show the consensus of this thread to my vendor to demand a proper solution or a return.
Video in a comment(edit you can’t :( )