u/Fuzzy-Company9736

The domain and account information for "https://account.proton.me/vpn" was not synchronized correctly.

The domain and account information for "https://account.proton.me/vpn" was not synchronized correctly.

https://account.protonvpn.com/dashboardV2
My VPN account shows up as a subscription account on this link
https://account.proton.me/u/10/vpn/dashboardV2
But on this link, it shows up as a free account

Problem: The browser extension's login address calls https://account.proton.me/vpn, causing the account to show as free and preventing access to the subscribed server. I contacted customer service, who suggested uninstalling and reinstalling the extension, logging out and logging back in, etc. I believe this is due to domain data being out of sync.

u/Fuzzy-Company9736 — 6 days ago