After spending thousands of dollars on Manus: it is not worth it.
We have been using Manus for about 6 months. Despite it being more expensive than Claude, we still enjoyed using Manus for many reasons. We spent thousands of dollars on credits. We created accounts for ourselves and for all our staff. We heavily rely on Manus for our businesses.
In fact, we have a full CRM running with Manus. 6 different people use it FULL-TIME. All our products are delivered/fulfilled via this CRM. We also setup many integrations.
Our customers NEED the CRM to work.
Imagine our surprise when learning that for 2 days straight, it's not going to be available. And that our customers won't be able to get what they paid for???
Sure, you can say that it's our fault, to rely too much on Manus. But who would think such a scenario would even be possible?
This is just unacceptable.
Who in their right mind would trust Manus again after learning this?
We now have a developer working to migrate everything to our own servers ASAP.
We will never use Manus again. Our staff will not be using Manus anymore (they are now back on Claude, as a temporary solution). Our customers will also be strongly advised not to use Manus.
Every person we recommended Manus to, received a message saying they should not use it.
This is not how you do business, and this is not how you should be treating customers. At least if you had some VIP service for users who pay tens of thousands of dollars a month, a solution could be found.
Apparently, we are not worth the hassle for your company.
You had a great product. Despite its many flaws, it was a good tool. You ruined it.
What a joke.