u/FyreFiend

I just signed up for FIOS and when I was signing up it said they were waving the $99 install fee. After I agree to everything it is now saying the $99 will be on the first bill.
To add insult to injury when I reach out to support to get it taken off they say the best they can do is halve it so I ask for a supervisor and the agent says the supervisor can’t do any better.
Ok, cool. Cancel the install.
Then he says, no wait. My supervisor can fix it. So first y’all want to bait and switch me on the price then you lie?
At this point I don’t trust Version. Not only am I sticking with Xfinity (a statement I never thought I’d say) but I’m filing a complaint with my state’s utility commission