r/Fios

Recently received notice from verizon that our copper wiring landline will no longer be used as of November. It does state I will still have a landline but I assume that will be fiber optic? They have been charging me a fortune for my landline so I hope this change will mean a lower price.I do have Comcast for my computer and was considering going thru them re a landline but frankly would rather just stiick with Verizon and not have to make big changes.. Anyone also going thru this?

Figured I'd ask here to see if anyone's attempted a speed upgrade while on a "Special Fios Loyalty Promotion" and had it successfully carry over, or fall off. Once in a while I like to log in just to see what's available at what cost.

Disclaimer; I am not here to gloat about the price I'm paying. I'm sure some people pay more or even less than I do depending where they live and/or local competition incentives.

I'm currently paying $64.99 for FiOS 2 Gig after discounts (this includes Special FiOS Loyalty Promotion+Teacher+Auto Pay and Paper Free).

When I choose 5 Gig 5.0 plan with use your own router, my Monthly bill estimate screen shows $59.00 (Yes, $6 less than what I'm paying for 2 Gig).

However, at the final checkout screen math is not math'ing - It says Existing Bill $64.99/mo, New Bill: $89.00/mo.

My guess is that $89.00 price includes $11.00 teacher discount and $10 Auto Pay Paper free discount, but not the Loyalty Promotion. The Breakdown for Estimated Monthly charges is:

5 Gig$110
-$30 Loyalty Promo
-$10 AutoPay/PaperFree
-$11 Teacher Discount

Total $59.00

Obviously I'm asking because, why not upgrade to 5 Gig for $6 less than what I'm paying now even if I don't use it. I already have the new ONT and doesn't require a tech trip.

However, If my Bill goes up $24 from what I'm paying now I'll have to chat to try to revert, or fight the price discrepancy with screenshot proof (which will probably be time consuming)

I already did a Live chat to inquire during M-F normal business hours, The rep did not know the answer of what would happen if I placed the order. Conversation ended there.

TL;DR, has anyone successfully switched to a new FiOS plans online and kept their Loyalty Promotion?

I need to migrate away from my Tivo/Cablecard and onto IP TV digital adapter.

I currently use my own router and Wi-Fi access points. I'm open to migrating to one or more Verizon CHR30 (I am in NJ), and replacing my current router/access points.

I called the number in the email I received. The CSR wanted me to pay $18/month for a router plus $5/month for the IP TV adapter. I asked if free router was possible and was told no. He did offer me a free $100 gift card.

Is getting the router for free possible or is there always a monthly charge for the router? From what I read on Reddit, a Verizon router is required to get the IP TV adapter activated, the CSR didn't seem aware of that.

Should I be talking to tech support instead of sales?

Why are the Knicks not on the MSG network tonight?

It appears several channels like MASN and the NBA AND NHL channels in the 1400s are out. The phone app says “will return shortly” while tv just shows a black screen or “not authorized.”

This is Howard County in Maryland.

I'm upgrading my Fios CR1000A and CE1000A setup to the new CHR30A. Verizon is sending me 2 of those units as one is suppose to be used a extender to replace my old setup.

How do you pair them? I usually run it wirelessly. Has anyone did this before? I tried looking up instructions on how to pair the CHR30A as an extender and could not find anything.

Thanks!

If an existing 5G Home Internet gateway service was to a new address (same state, few miles apart) is there a way to see the historical service address? Or move order history in My Verizon? My account currently shows an older ASK-NCQ1338FA gateway associated with a former address & a newer ARC-XCI55AX associated with my current address before the newer line was activated.

Customer service hasn't been able to help or give me a clear answer... Is there some specific department or acct history record I should ask Verizon for? Moved twice in a very short period, May 2026 Moved from town G to town L & hooked up my equipment no problem, then had to move again Sept 2026 to town F & Verizon said I had to have new equipment which was/is confusing because my both my gateway & extender from town G work here. They send me another gateway which ultimately Verizon is now charging me for 2 separate Home Internet on my account.

1.Gateway & Extender service 5G Home Plus up to 300Mbps, typical download 85-250 Mbps, Data Higher speed 5G Home service, WiFi router+whole home WiFi included $45/month

Move for the 2nd time & Verizon switches me too

2. Home Internet Lite Extra, up to 25 Mbps, typical download 10-25Mbps for the first 200GB then reduced speeds & after 200GB up to 10Mbps remainder of billing cycle ,Router included Whole Home WiFi/extender benefit $55/month

Thanks in advance!!