Simple (or not so) FiOS Speed Upgrade final cost w/Loyalty Promotion
Figured I'd ask here to see if anyone's attempted a speed upgrade while on a "Special Fios Loyalty Promotion" and had it successfully carry over, or fall off. Once in a while I like to log in just to see what's available at what cost.
Disclaimer; I am not here to gloat about the price I'm paying. I'm sure some people pay more or even less than I do depending where they live and/or local competition incentives.
I'm currently paying $64.99 for FiOS 2 Gig after discounts (this includes Special FiOS Loyalty Promotion+Teacher+Auto Pay and Paper Free).
When I choose 5 Gig 5.0 plan with use your own router, my Monthly bill estimate screen shows $59.00 (Yes, $6 less than what I'm paying for 2 Gig).
However, at the final checkout screen math is not math'ing - It says Existing Bill $64.99/mo, New Bill: $89.00/mo.
My guess is that $89.00 price includes $11.00 teacher discount and $10 Auto Pay Paper free discount, but not the Loyalty Promotion. The Breakdown for Estimated Monthly charges is:
5 Gig$110
-$30 Loyalty Promo
-$10 AutoPay/PaperFree
-$11 Teacher Discount
Total $59.00
Obviously I'm asking because, why not upgrade to 5 Gig for $6 less than what I'm paying now even if I don't use it. I already have the new ONT and doesn't require a tech trip.
However, If my Bill goes up $24 from what I'm paying now I'll have to chat to try to revert, or fight the price discrepancy with screenshot proof (which will probably be time consuming)
I already did a Live chat to inquire during M-F normal business hours, The rep did not know the answer of what would happen if I placed the order. Conversation ended there.
TL;DR, has anyone successfully switched to a new FiOS plans online and kept their Loyalty Promotion?