Beware of toyfort.in/Amazon Shipping
I bought Majorette Wave 5 BMW M3 from toyfort.in on 26 Sep. Since I wasn't familiar with their website, I opted for cash on delivery. On the same day as i ordered (26 sep) I got a whatsapp message from the toyfort, sending me the ss of the product asking me to confirm, that kinda gave me slight assurance that the website is legit.
The product was shipped via amazon shipping the next day 27th september. I received the package on 1st of october. Dumb me didn't really unbox and verify before paying, because the earlier message from them asking me to confirm the product, so I trusted them blindly. Then onto the next dumb part by me, i unboxed it right away without unboxing video. Surprise, surprise there was nothing inside, just two layers of box and thermacol. I was so upset at myself and the seller.
I assumed that the seller is scam so no use of reaching out to them. So i reached out to amazon shipping support, which is of no use as well, their customer support was rude af telling me to reach out to the vendor that they can't do anything. I was insisting that the cash on delivery was facilitated by them, but the customer support guy kept repeating the same thing in rude manner. Never imagined amazon support to be this bad, I always had good experience atleast from amazon website's support.
Then, I was like okay, this is an 800+ rs lesson. At last, I did reach out to the seller via whatsapp, I was furious and called them out for scam. They got upset saying they did send the product, its amazon shipping that would have scammed, their delivery partners might have taken the product and sent it. The product when i received it, didn't look tampered. They offered to give me refund but when i shared my upi, they didn't send any money.
Anyway I don't know who to trust in this case. I know my money is lost, I just wanted share my experience with you all so yall can make informed decision.
I have attached all screenshots and order proof whatever I have available.
TL;DR: Ordered a Majorette BMW M3 (₹800+) via COD from toyfort.in, verified order on WhatsApp, and had it shipped via Amazon Shipping. Paid upfront and unboxed without video proof to find an empty box stuffed with thermocol. Amazon Shipping support was rude and refused to help since they only handled delivery, while the seller blamed courier theft,. Lost the money, posting as a PSA.