u/G_labrador

hi all, I know that complaining about queues at Schiphol is a national sport but hear me out: I just finished a queue at passport control (automated system was down, duh), and the workers corralling the queue, calling out short connections, dealing with angry people, were:

• not much older than the kids at my local AH,
• mostly small women (as in: not the “don’t mess with me“ physique),
• mostly of non-European heritage (as in: they tend to be talked down to rather condescendingly by a bunch of older white dudes),
• and *ABSOLUTELY PROFESSIONAL* and efficient and rather fast, everything considered!

I would have had a meltdown if I had to work the shift they have, and they just kept it together in the face of a tech failure. Kudos to these ladies