u/GabrielBalls

Latency issues on the notebook with Radeon Graphics

Latency issues on the notebook with Radeon Graphics

Computer Type: Notebook

GPU: RTX 3050 Laptop

CPU: RYZEN 5 5625U

Motherboard: Acer aspire 7 a715

BIOS Version: 1.02

RAM: 16GB

Operating System & Version: WINDOWS 10 22H2

GPU Drivers: GEFORCE GAME READY DRIVER 596.49

Chipset Drivers: AMD Ryzen™ and Athlon™ Mobile (Chipset) 8.02.18.557

Description of Original Problem:

Im having serious issues with latency on a notebook with Nvidia and Radeon graphics. Nvidia is disabled, but the issue is still happening.

https://preview.redd.it/f5l68s6i2p1h1.png?width=1905&format=png&auto=webp&s=1914f0aa87c3696dfc0805fb3d515558c001d4a8

Sometimes the latency is caused by dxgkrnl.sys and other times by Wdf01000.sys, and the latency is always around 70000-80000 microseconds. This latency spike is happening about 1-2 times per day. I don't have any peripherals except a mouse and headphones.

Troubleshooting:

I already tried:
-Clean Radeon graphics installation. I tried the new version and the old version.
-Reinstalling chipset drivers. I also tried old and new ones.
-Disabling wifi and ethernet adapters in device manager and updating their drivers
-Changing power plan properties.

How to fix it?

reddit.com
u/GabrielBalls — 24 days ago