a while ago i got hacked and there was a screen connect installed on my computer. it says it still exists and is taking up a ton of space on my local drive.
every time i go to delete it, it says it is either open in CNG Key Isolation or Security Account Manager. i have wiped it from the system, the registry editor, and i cannot delete it from the command prompt window.
i have looked up ways to try and delete it, but it seems nobody online has encountered this same issue. can anyone help me?
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz (2.42 GHz)
Installed RAM 8.00 GB (7.84 GB usable)
Graphics card Intel(R) Iris(R) Xe Graphics (128 MB)
Storage 447 GB of 477 GB used
Device ID B598BBA7-C995-42B3-8413-2402B64DF13A
Product ID 00342-23804-87246-AAOEM
System type 64-bit operating system, x64-based processor
Edition Windows 11 Home
Version 25H2
Installed on 4/24/2025
OS build 26200.8246
Serial number 002033614357
Experience Windows Feature Experience Pack 1000.26100.297.0