u/GarbgeMan1

So Centurylink won't do anything because I should have been merged in the AT&T deal. AT&T won't do anything because my account didn't get merged. Centurylink says legally they can't come out but yet I still pay them for service. AT&T says I have to do a new install because they don't recognize my account and that will be over 2 weeks out. So I'm screwed and they really don't give a shit. They say they will refund the time my service is down, I'm sure that will be a battle. In the meantime, since I have people working from home, I have to buy more hours for hot spots to keep the people in my house working. Google isn't in my area yet, and COX isn't any better. Corporations are still having the fuck you attitude as long as they get your money.

Yesterday had a lightning strike on backyard neighbors tree. My internet box is about 20 feet from that tree along with an old phone box and another cable box. The old phone box was smoking for a bit. Now my DSL lines are red on the modem. I realize this is a holiday weekend but I tried to call to get a service request for Monday. This customer service is horrible. The only thing they will tell me is my service was part of the buy out with AT&T. They won't even listen to what happened with my service. I'm told I have to change service to AT&T, AT&T says I don't have an account so they won't look into it. WTF.