Jackpota will not allow me to redeem $2000
Been playing Jackpota for alomost a month. I was able to cash in winnings from $300 to $800 without issues in the first few weeks. Then I won $2200 and all of a sudden they wanted verification. They have repeteadly rejected all attempts to submit my bank statements and proof of address. When I ask what was wrong with what I submitted, they said it is invalid. Nothing else to guide me to fix what is "invalid." I tried phone calls, the chat feature, and sending emails, and all I could ever get was that my documents were invalid. I found out their company is completely automated and EVERYTHING is run by AI. They do not answer the phone number given, but after they call they send an automated message saying to contact customer service through the email they provide...which of course sends you through the automated system once again. The chat feature is the same. Completely AI. All questions are answered using AI. Anyone have an idea of what step I can take next (other than sucking it up and taking the loss)?