Flexispot UK Website/Misleading Stock and Shipping

Ordered a kingsize Kana bed frame + headboard and two under-bed storage drawers from Flexispot UK store on September 17th, all in walnut finish. The bed frame showed as in stock, the headboard as available at the end of October and the under-bed drawers as available at the end of September (26th-28th or so).

There was a note on the website saying "To ensure a seamless experience, your bed frame and headboard are set to dispatch together. Should you wish to have the frame delivered first, please contact our support team to request split dispatch". As we've just moved country and currently have our new mattress just on the floor, we decided to go with the split dispatch in the hopes that the bed frame would ship within a few days (as the website implied it would), and we'd receive the headboard and under-bed storage drawers at a later date when they became available.

We went ahead with the purchase, and duly sent an email requesting split dispatch. Received a reply September 18th confirming the bed frame was "now in progress for shipment". The email went on to remind us that the headboard was currently unavailable and would not ship at this time - not a problem, bed frame alone will be fine.

Over the next few days the under-bed storage drawers both showed up (despite being shown as being out of stock), but no bed frame materialised. I ended up emailing again on September 28th, asking for an update on the bed frame and whether it had shipped or not.

The response we received informed us that "the item you ordered is for a 'pre-sale' which means that you have booked the item, and we will ship it to you as soon as the inventory arrives", going on to inform us that "earliest estimated arrival date of the stock is in the last week of October".

So now we're waiting for a month at least, to receive a bed frame that we had been lead to believe was in stock and would ship within a few days (minus the headboard, which again wasn't a problem). I followed up with the support team explaining that this was not at all made clear on the website (including screenshots I had happened to make while we were shopping around), and their only response was to say that "this has already been reported to our designated department, and we look forward to the future" whatever that means, and to offer us a £20 refund on an order that was over £1,000.

Really disappointed with both the Flexispot website being so misleading, and the support team for doing so little to rectify. I understand that if the item is out of stock/on a boat somewhere in the ocean there's not much they can do, but waiting until a customer reaches out to provide this information is unacceptable. I see that the website has now been updated to show stock is expected at the end of Dec (!) for the walnut bed frame, so at this point I'm considering cancelling the whole order and just going somewhere else.

Anyone else had any bad experiences with Flexispot happily taking money for items they don't even have in stock and not making that clear? Bonus points if anyone has recommendations for alternatives to Flexispot - really not impressed with this company so far at all.

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u/General-Comment-8505 — 16 days ago
▲ 263 r/Microcenter+1 crossposts

Microcenter Came Through

M3 Ultra | 32-Core CPU | 256 GB RAM | 1TB SSD

Managed to score this beauty a week or so ago. I’d almost given up on getting hold of one, as everything on the Apple Refurb store was getting swiped within seconds and I refuse point blank to pay scalper prices (screw you guys). Even reached out to some industry contacts (I’m in music for film and TV) but no leads there either.

Someone had mentioned getting hold of a 256GB RAM model from Microcenter on here, so I added it to the list of websites I was manually checking. One of my cats woke me up around 4am, I happened to check the Microcenter store nearest to me (based in LA so nearest store was Tustin, CA) and low and behold, they had one (1) single unit in stock. Bought it right there, picked it up about six hours later.

It’s been a crazy busy week getting it set up (I’m migrating from a gigantic old PC that handled Cubase/Vienna Ensemble Pro and an M2 Pro Mac Mini that ran Pro Tools to having everything on one system), but this machine is WILD. I have over 160GB of sampled instruments loaded into RAM, three heavy DAWs all at once (Cubase for writing and programming, Vienna Ensemble Pro for sample host and Pro Tools for picture playback and monitoring) - all that, and it barely breaks a sweat. Without doubt the single most powerful computer I’ve ever worked on, and in such a ludicrously small/quiet form factor.

Fingers crossed for everyone else out there fighting the good fight against the bots and scalpers, hopefully at some point this nonsense dies down.

u/General-Comment-8505 — 4 months ago

Difficulties With Evidence As Self-Employed Sponsor

Hi all -

In the midst of an unmarried partner visa application for myself (sponsor, UK citizen, been living in the US for nearly 10 years) and my girlfriend (applicant, US citizen) and hoping to get some advice/hear what others have done.

I'm a self-employed composer for film and TV here in the US, working through a California LLC as an independent contractor.

I meet the threshold for income, but I'm starting to pull my hair out while attempting to meet some of the evidence guideline as set out in Paragraph 7 - specifically: 7 (h)(i)(bb) If the business is not required to produce annual audited accounts, unaudited accounts for the last full financial year and an accountant’s certificate of confirmation, from an accountant who is a member of a UK Recognised Supervisory Body (as defined in the Companies Act 2006) or who is a member of the Institute of Financial Accountants, The Association of Authorised Public Accountants, The Chartered Institute of Public Finance and Accountancy, The Chartered Institute of Management Accountants, the Association of International Accountants and The Association of Accounting Technicians

I've never been asked to produce unaudited accounts (or audited for that matter), and after being ghosted by my accountant/tax preparer after asking about it (slightly concerning), I'm struggling to find any information.

Given that the guidance (rather unhelpfully) states that for self-employed people outside of the UK should attempt to find "reasonable equivalents" for the required evidence - what have other people been submitting for this evidence? I use basic accounting software - I can produce income statements, balance sheets and cash flow statements but when I put this to the solicitor we're working with he seemed to suggest it's not "official" enough, and that I should somehow try to get these documents "certified" by an accountant or similar.

Paragraph 7 (h) states that "one of the following must be submitted", but those options are audited accounts (I'm not required to keep/produce audited accounts); unaudited accounts (solicitor seems to think this is my best shot but has been disappointingly unhelpful with what I should actually be submitting); a certificate of VAT registration (not a thing in the US - does anyone know of an equivalent I could submit? As an independent contractor I don't charge sales tax or have anything certifying a tax registration beyond the LLC formation documents); evidence to show planning for the business (I work from a home studio and no planning permission is required for that in LA); or a franchise agreement signed by both parties (I'm not a franchise).

Hoping somebody out there is able to share any advice/experience they've had - we've been at a standstill with this nonsense for nearly two weeks and we really can't afford any more delays getting this application submitted. If anyone could share what evidence they ended up submitting if they were in a similar situation it would be greatly appreciated!

Thanks in advance

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u/General-Comment-8505 — 5 months ago