URGENT: Kraken Is Holding My €8,000
URGENT: Kraken Is Holding My €8,000
I deposited €8,000 (€4,000 + €4,000) from my verified bank account and later converted it to USDT. When I tried to withdraw, my account was restricted.
Kraken instructed me to convert the funds back to EUR and withdraw only to the same bank account used for the deposits. I followed these instructions exactly, but each withdrawal was held for review and then failed because Kraken claims I am using a different bank account.
This is not true. I am using the exact same account.
If Kraken believes the account is different, please compare the IBAN used for my deposits with the IBAN I am using now and clearly explain where the difference is. If there is no difference, please manually refund the full €8,000 to the original deposit account. I fully authorize Kraken to process the refund manually.
Kraken told me to communicate only by email, but support is barely responding. It has been 8 days, and I urgently need access to my money. I was also told I have only 10 days to complete the withdrawal.
Please escalate and resolve this case as soon as possible.
I alreddy contacted you in private