Seller scammed me (buyer) with empty box
Hello,
I just received a parcel (AirPods Max) from a seller with all 5 stars reviews (approx 25). I didn’t really buy them for a “too good to be true” price, it was something like 130€ cheaper. Anyway, as soon as I picked the parcel up from the store I got a bi suspicious, as it was quite lighter than expected. When I got home, while doing the unboxing (filmed) I sadly confirmed my thoughts, the only thing inside the package was the brown box that the AirPods Max comes in, without the actual AirPods Max box and without the AirPods Max. I already said “item not as described” and tried to talk to the seller, who keeps saying the package he shipped had the AirPods Max in it. The parcel didn’t show any tampering, or any opening from the shipping company. I already messaged Vinted support clearly stating this, sending pics and waiting instructions on how to send the video. However, in the meanwhile the seller changed the issue with “return the item”. I am scared he can claim “the buyer didn’t return the whole object, the AirPods Max are missing”, as the only thing I can ship is an empty package within an empty package.
Do you have suggestions on how to proceed? I also asked the seller if he has a video of him boxing the item, but no response.