Unsyncing from Samsung phone
Hi there
I got my mums Samsung to sync to OneDrive yo back up photos but OneDrive is now showing as full and won’t allow her to send/ receive emails.
I want to disconnect the sync and then delete some of the files.
Every set of instructions that Google gives on the AI search within Samsung and OneDrive apps doesn’t work as one of the steps mentioned isn’t there.
Any idea please? This is driving me nuts!
Thanks
**Via Samsung Account Settings**
Open phone **Settings**
Tap **Accounts and backup**
Tap **Manage accounts**
Select your **Samsung account**
Tap **Apps and services**, then **Connected services - THIS is not an option. All my mums phone has is sync account then under General; my profile, about and help**
Remove your **Microsoft account** from the list
**Via the OneDrive App**
Open the **OneDrive** app on your phone
Tap **Me** in the bottom-right corner
Open **Settings**
Tap **Camera backup**
Turn off **Backup** for your camera roll THIS is not an option, on tapping there is just my mums outlook account listed with the blue select dot filled and Confirm as a button below
**Disconnect via the OneDrive App**
Open the **OneDrive** app on your phone.
Tap **Me** in the bottom right corner.
Select **Settings**.
Tap **Gallery Sync** (or **Samsung Photos**). THIS is not listed whatsoever
Choose **Disconnect** or Unlink