r/SamsungHelp

2 months ago, my sister bought a Samsung Galaxy a17 and I immediately set up a Samsung account and Google. Eventually, my parents asked me to delete the account. I deleted my Google account but forgot to log out/delete my samsung account. Now I can't reset my phone, log out of my account, and use Samsung services. I don't think I can revel in the Google account since it was deleted a month ago, and I don't remember the password for it. To make sure that the phone is mine, I can send a payment receipt.

I have a mild (hard-to-notice) thin green line in the middle of the screen. I haven't updated it since its purchase, and the phone has no dents or water issues. All of a sudden, it appeared.

The phone was purchased in Chennai (May 2024). Upon calling the service center, they said the cost of the screen is around 12,000 rupees. I always use dark mode, and my wallpaper is also black. But I am sure it is a hardware issue because while checking with *#0*#, the line clearly appears on the green color but is not visible with red and blue for display checking. Kind help as I am not ready to pay 12k. Thank you in advance.

Hola, quería comentaros que desde la última actualización que realizó Samsung en las barras de sonido en mi caso la Q800F estoy experimentando problemas como pérdidas de sonido y reinicio dos o tres veces al día, he investigado en otros foros y en la página de Samsung y no soy el único afectado por esta actualización. Me gustaría saber si alguien sabe cómo solucionar este problema, ya que Samsung lo único que me dice es que la tengo que llevar al servicio técnico que está a la otra punta de mi ciudad y desplazarme yo que no recogen el equipo.

Here's the thing, some time ago me and my mom had an argument and she slammed my Samsung Note 10 on the floor (about 19 inches or 50 cm of the floor). And ever since it started to malfunction, it's battery is dead so you need to charge it, then it says that the phone is overheating while it is in about 25 degrees celsius. If you have luck, you can turn it on to the lockscreen but then it says it's overheating while again it is at a low temperature. I've tried asking Gemini, Chat GPT and even Claude! They all have no clue or just glitches out.

If yall can help me, i'd love to, i'll even provide more information and pictures if yall need that. This phone is very important to me so i'll be happy if anybody helped. Thanks for listening.

I got my phone repaired a few days ago after I dropped it and the LCD was repaired. Since then, I have had issues with the volume/power buttons not working, and now it is not charging, no matter what cable I use.

Is there anything I can do to fix this? It just stopped working, and I leave for a trip tomorrow morning, so will not have time to get it repaired. Will a touch charger work, or is it completely done?

Starting today my Samsung S23 Ultra camera has completely given up. I didn't drop it, I didn't break it, and I didn't mess with any programs. My camera just keeps saying "Camera failed." I've cleared cache, cleared data, force stopped, reset my phone, reset camera settings, and run diagnostics (though not in that order). Nothing has worked. My phone is less than a year old and was bought brand new. I've got some cracks on the back, but nothing that seems to have caused this issue. It was completely fine yesterday and now I'm so confused.

Edit: I also haven't found any "conflicting software." I'm not sure if that refers to viruses or apps that also use the camera, but I know I dont have any viruses. And as for apps that also use the camera, I have very few. I don't use most social media (I really only have Reddit, Tiktok, and Facebook installed on my phone but I hardly ever post).

Edit 2: So it's the back camera that's the problem. I have figured out that I can use the front camera if I go through Google messages. I think that's why the camera app wont work; the main camera is disconnected or just not functioning. Still no idea how I could possibly fix this. Also discovered a small chip next to one of the cameras, but it's not deep or affecting the camera at least at surface level. I have no idea what to do, I go on vacation in a little less than 4 days.

So when I got my T7 ssd, I wrote the password down in two (2) different locations because they said if I forget it they can’t help. Well now, a year later after plenty of use with no problems, it says my password is invalid!!!!! WTF???!!!!
I’ve confirmed the password from both locations and it’s the right one!!!!
Samsung customer care said sorry, we can help you return it to factory new but you’ll Lose ALL your data!!!!!
This sucks and they must think I’m stupid to suggest I reset, lose all data, and use it again!!!!

I cleared space, reset the cache, enabled MMS everything. Not to mention it literally worked a few hours earlier wtf. Someone please help im in a band and not being able to send and receive files is a massive issue.

I went to a Samsung store in Koparkhairane to buy a Galaxy M17 (6GB/128GB). I paid ₹17,300 (including the charger).

I bought it as a gift for my mom, so I didn't open it until the next day. While setting it up, I checked About Phone and found it was actually a Galaxy F70 5G (6GB/128GB).

I immediately went back to the store. They said they had informed me about the change, but they never did. Now they're refusing to replace or refund it, saying both phones have the same price and features.

I'm planning to file a consumer complaint and post about this on X.

Has anyone faced something similar? What should I do? Can I get a replacement or refund?