u/EmergencyDog5282

I'm facing an issue with the fingerprint sensor on my Samsung Galaxy phone.

Whenever I open Settings > Security and Privacy > Biometrics > Fingerprints, I get the following error:

"Fingerprint sensor not working. If this keeps happening, restart your phone."

Because of this, I am unable to access the fingerprint settings or register a new fingerprint.

I would like to know:

1. Is this a software-related issue or could it be a hardware problem?

2. Has anyone faced the same issue and managed to fix it?

3. Are there any troubleshooting steps I can try before visiting a Samsung service center?

I have attached a screenshot of the error for reference.

Any suggestions or solutions would be greatly appreciated.